Questions & answers

Frequently asked questions

Everything you need to know about SchoolGaze. Can't find your answer? Get in touch.

How do I get started with SchoolGaze?

Getting started is simple. Reach out to us and we will schedule a demo, help you import your existing school data (free), configure the system to match how your school runs, and train your team. Our team guides you through every step.

How secure is our school's data?

Security is our top priority. SchoolGaze uses encryption, secure cloud hosting, role-based access control, automatic backups and a complete activity log so the right people see the right data and every action is accountable.

How much does SchoolGaze cost?

SchoolGaze has three plans: Starter (UGX 1,500,000/year, up to 300 students), Growth (UGX 3,600,000/year, up to 1,000 students) and Enterprise (UGX 6,000,000/year, unlimited students). Special pricing is available for public and non-profit schools.

Can parents access SchoolGaze?

Yes. Parents are kept informed through SMS notifications, and parent portal access is available on the Growth and Enterprise plans so guardians can follow their child's progress and fees.

Does SchoolGaze support the Ugandan curriculum?

Yes. SchoolGaze is built for Ugandan schools with support for Primary (PLE), O-Level and A-Level grading, automatic aggregates and positions, and professional report cards.

Is there a limit to the number of staff accounts?

No. All plans include unlimited staff accounts, so everyone at your school can have the access they need.

Can I switch plans later?

Absolutely. You can upgrade or downgrade at any time, and changes are reflected in your next billing cycle.

What support do you offer?

All plans include responsive local support via WhatsApp, phone call and email. We are especially hands-on during busy periods like exams and end of term.

How often is SchoolGaze updated?

SchoolGaze is continuously improved. Updates and new features are rolled out regularly at no extra cost to you.